GENERAL
On every product page, next to the size selector, there is a link labeled "Size Chart" where you can find the measurements for each product. It's important to measure the references while the garment is stretched out on a flat surface, not while the garment is on.
We accept all types of credit and debit cards (Mastercard, Visa, Amex...), PayPal, ApplePay, GooglePay, Clearpay (payment in installments without commissions), IDEAL, Bancontact... If you find that any of them are missing, let us know and we will set it :)
Shipping & Delivery
From our National warehouse:
- Spain: 24-48H, Correos/Correos-pack.
- Europe: 2-5 days, B2C-Maersk.
- International: 4-8 days, UPS.
From our Warehouse abroad:
- Spain: 5-7 days
- Europe: 5-10 days
- International: 10-18 days
Some items in stock are still located in our warehouse abroad, but majority of them are in our Spanish warehouse. If your order contains items that are located in both warehouses, you won't have to pay any extra shipping, but you'll receive your items separately.
Yes, worldwide shipping.
Yes, if it has not yet been processed by our warehouse
Contact us by email at info@coastbcn.com and we will be happy to help you.
Returns and Refunds
We offer returns or exchanges within the first 14 days after the purchase is made. The cost of the return depends on which country you’re sending the package from. The cost of the return shipment must be paid by the customer.
Once we have received the product and checked it, if you want a refund your money will be returned in 3-5 days in the same payment method you used. In case you want to make a change you will receive a voucher to spend in-store.
- Any purchase made in the period of a limited offer or discounted items will not be refundable in physical money but in a voucher for in-store spending.
For returns and exchanges please send an email to our support info@coastbcn.com. In case of returns due to a defect in the product or our mistake (wrong size or model), we will bear the cost of sending the return or exchange of the product.